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 For all maintenance issues during normal office hours please call 0845 835 4957.

We aim to turn around non urgent maintenance requests within 72 hours.

Out of working hours (between 5pm and 9am weekdays, all weekend and bank holidays) we will respond to emergencies relating to uncontrollable water leaks only.

All other issues will be dealt with next working day.

Should you have issues with loss of electricity and you have a prepaid meter – check your meter is in credit. Always check with neighbours that there isn’t a power cut in the street.

Useful contacts:
Loss of Electricity in street – National Grid  –  0800 40 40 90
Loss of Gas in street or External gas leak – National Grid – 0800 111 999
Water supply issues – Seven Trent –  0800 783 4444  South Staffs Water –  0800 389 10 11

Our maintenance team:
Plumbing & heating issues during working hours (or out of hours if water escape only) – Swiftflo –  07734 213674
Electrical – MR Electrical –  077799 844 993  Jordan Electrical – 07912 208 942
General maintenance – PP Building – 07969 982279 Fairway homes – 07941 112729

NOTE – Non essential maintenance calls, jobs deemed tenant responsibility and non emergencies reported as emergencies will be recharged to the tenant.